Shipping policy
AUSTRALIA WIDE SHIPPING ONLY
Free shipping on orders $89 and over Australia wide - calculated at checkout.
- Goods will be sent via Australia Post (6-14 business days).
- Express post upgrade available but will incur additional cost.
Standard shipping flat rate $12.95 - via Australia Post 6-14 business days.
- Flat rate $12.95 shipping for all heat packs, curved neck wraps, eye pillows, hand warmers and door stops.
- Upgraded postage options available at checkout, but will incur additional cost.
Express shipping flat rate $18.95 - via Australia Post 1-5 Working Days.
- Shipping lead times may be affected by peak season demand, Australia wide labour shortages, and impact of natural disasters across Australia.
- These factors are outside of our control, and we endeavour to process and dispatch orders in the fastest time to assist with prompt delivery.
FREE Shipping within 10km of our Highett 3190 VIC studio (minimum $30 spend)
- Orders will be delivered within 1 -2 days of being placed and delivery is contactless. Notification of delivery will be received.
JEWELLERY - Free UNTRACKED shipping Australia wide on all jewellery purchases - calculated at checkout.
- Goods will be sent via Australia Post.
- Tracked flat rate $10 - via Australia Post 6-14 business days.
- Tracked priority post flat rate $12 - via Australia Post
- Express post upgrade available but will incur additional cost.
- Additional online purchases other than jewellery will incur additional shipping costs.